Negotiation skills play an increasingly critical part
in today’s business world, in wide-ranging contexts
such as winning business, supply management, and relationships
internal and external. A well-developed sense of value
and the need to preserve a balance is required, together
with essential protection or development of business.
This client required a structured and practical approach,
making use of real situations, to give an invaluable
opportunity to plan and practice for maximum business
benefit, and increased confidence.
Elements covered:
The business effects of poorly negotiated agreements.
Research, planning and preparation needed
Cultural differences and how they may impact
How to assess the positions LIM & WAP
Objectivity and understanding of expectations of all involved
Cost implications, contracts and service level agreements
The structure and language of negotiation
Dealing with contentious issues or conflict
Tactics, blocks and deadlocks to overcome
Trading, the value of concessions and their cost
Managing team approaches in a negotiation