It had become increasingly important for this business
for fee earners to not only continue to produce revenue
for their business, but to manage their teams more effectively. The
implications of poor people management are costly, contribute
to low morale and produce a less than desirable spirit
that can influence client facing performance.
Elements covered:
Leadership - & how it relates to your own role & team
The skills of consistent performance management & what you should see as
results
How to work with other managers as a cross-functional team
Key communication methods & skills to use
The link between management styles, motivation & accountability
Respect & distance management
Creating a motivational environment
Recognising & handling de-motivation
Underperformance, and how to recognise it
The danger of avoiding issues
Your responsibility for developing people & the link to motivation
Management of the high achiever
Why delegate, what is it & how should it be used?
How to use coaching as a development tool